Terms and conditions
Returns and exchanges: we gladly accept returns and exchanges in a case you are not happy with our products. Please contact us within 7 days of delivery. We ship items back within: 14 days of delivery.
As we sell unique leather goods which are made in small quantities we are not always able to replace the same item. In this case we are happy to give you a refund . We don't accept cancellations but please contact us if you have any problems with your order.The following items can't be returned or exchanged because of the nature of them :
- Custom or personalised orders
Refund and shipping:
- we can only refund the cost of the item not the shipping
- we can not take responsibility for lost items on the return transit.
- in the very unlikely event if you want the item to exchange/refunded - you are responsible for the shipping costs to send it to us and you are responsible for the shipping costs to be sent back to you.
Please make sure the item is packaged carefully.
We want to make sure that your purchased product will arrive into safe hands. All our products will be posted signed for.
We try our best to show the origin colours of our products but please keep it in mind that the image can appear a little bit differently on your computer screen.
If you have any futher enquaries please do not hesitate to contact us.